Challenge

Eurostar was required by the UK Home Office to supply details of passengers leaving the UK for “UK Exit Checks” to be implemented by April 2015.

Approach

Eurostar conducted a test phase to compare many products in the market and to find out what would be the best solution. A complementary solution based on full page scanners made by Desko to capture data from damaged or non-machine readable passports was developed as well as a web application for manual entry.

Results

“The solution was delivered on time and has met the UK Home Office requirements. More than one million passengers have already been processed with this end-to-end solution.”

– Head of Customer Information Systems